DRAFT — attorney review required before publishing. This page has not been reviewed by a lawyer. Statements marked [ATTORNEY] need confirmation before the page goes live.
Terms and conditions for the ClinicRankPro website
These terms govern your use of the ClinicRankPro website and the free reports we send from it. In short: the site and reports are provided as-is for your own use, we do not guarantee rankings, our content is ours, and Texas law applies. Paid services run under a separate written Services Agreement.
Reviewed by [OWNER NAME], last reviewed 16 September 2026. Effective [DATE].
Who do these terms apply to?
Anyone who visits this website, submits a form, or receives a free report. By using the site you accept these terms and our Privacy Policy. If you do not accept them, please do not use the site. The site is operated by [LEGAL ENTITY NAME], trading as ClinicRankPro, at [BUSINESS ADDRESS], Georgetown, Texas.
Do you guarantee rankings?
No. Nothing on this site, in a report, or in an email is a promise of a ranking, a map pack position, an AI assistant mention, a number of calls, or a number of new patients. Google, the AI platforms and the directories control their own results and change them without notice. We describe methods and typical timelines, not outcomes. Every Services Agreement says the same.
What are the free reports, and what can you do with them?
The Local Search Health Report, the Patient Search Demand Report and the AI visibility check are free estimates prepared for the practice that requested them, for that practice’s own use. They rely on third-party data and automated checks as of the report date, and can be wrong or out of date. Search volumes are estimates, not counts. Rankings vary by location, device and time of day.
- You may read, print and share a report inside your practice and with your advisors.
- You may not republish, sell or present a report as an audit, a valuation or a compliance finding.
- A report is not advice on any legal, medical, financial or regulatory question.
- Every report is reviewed by a person before it is sent, but check any figure that matters before acting on it. See the AI Use Policy for how reports are produced.
Who owns the content on this site?
We do, unless it says otherwise. The text, tables, report templates, checklists, tools, scripts and design of this site belong to [LEGAL ENTITY NAME] and are protected by copyright and trademark law. The ClinicRankPro name and logo are our marks. You may quote short passages with a link back to the page. You may not copy pages, scrape the site at scale, or use our material to build a competing service.
What is not allowed on this site?
- Entering patient information into any form, ever. See the HIPAA Statement.
- Submitting false details, or requesting a report for a practice you do not own or represent.
- Attempting to access the site’s administration, other people’s data, or our systems.
- Uploading malware, sending spam through our forms, or interfering with the site’s operation.
- Copying the site with automated tools, beyond the search engine and AI crawler indexing permitted by robots.txt.
We can block access, delete submissions, and decline to send a report to anyone who breaks these rules. If you find a security problem, please report it as described on the Security page.
What about links to other websites?
This site links to Google, directories, client websites and tools we use. Those sites have their own terms and privacy policies. A link is not an endorsement, and we are not responsible for the content, accuracy or availability of any site we do not control.
What are the disclaimers and limits on liability?
This section limits what you can claim from us over the website or a free report. [ATTORNEY] Confirm the wording, the cap and the exclusions against Texas rules on conspicuous disclaimers and non-excludable liability.
THE WEBSITE, ITS CONTENT AND EVERY FREE REPORT ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY REPORT IS COMPLETE OR CURRENT. TO THE FULLEST EXTENT PERMITTED BY LAW, [LEGAL ENTITY NAME] AND [OWNER NAME] WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, PATIENTS, DATA OR GOODWILL, ARISING FROM YOUR USE OF THE SITE OR ANY FREE REPORT, EVEN IF WE WERE TOLD SUCH DAMAGES WERE POSSIBLE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SITE OR A FREE REPORT IS LIMITED TO ONE HUNDRED US DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS, SO SOME OF THESE LIMITS MAY NOT APPLY TO YOU.
You agree to hold us harmless from claims arising from your breach of these terms, including any patient information you submit against our instructions.
Which law applies, and where are disputes heard?
Texas law governs these terms, without regard to conflict-of-law rules. Any dispute that cannot be resolved by discussion will be heard in the state or federal courts located in Williamson County, Texas, and you consent to their jurisdiction. [ATTORNEY] Confirm that a Williamson County venue clause is enforceable for website users outside Texas, and whether an arbitration or small-claims carve-out is preferable.
How are paid client services governed?
By a separate written Services Agreement, not by this page. That agreement covers scope by tier, a six-month initial term then month to month, fees and autopay, the 90-day delivery exit, client ownership of website, content and accounts, manager-level access removed within five business days of ending, no patient data, responsibility for medical claims, and a liability cap tied to fees paid. If the two documents conflict, the Services Agreement wins for client work. To see the agreement before signing, ask on the contact page. Our working rules are described on the compliance page.
How do we handle disputes and notices?
Write first. Send any complaint, claim or legal notice to [EMAIL] with “Notice” in the subject line, or by post to [LEGAL ENTITY NAME], [BUSINESS ADDRESS], Georgetown, Texas. We send notices to the email address you gave us. Both sides agree to try in good faith to resolve any dispute within 30 days of written notice before starting any legal action, except to seek urgent relief for misuse of the site or our content.
Can these terms change?
Yes. We post changes here with a new “last reviewed” date, and material changes take effect 14 days after posting. Continued use of the site after that date means you accept the new terms. If any part of these terms is found unenforceable, the rest still applies. These terms and the Privacy Policy are the whole agreement about the website.
How do you contact us?
Email [EMAIL], write to [LEGAL ENTITY NAME], [BUSINESS ADDRESS], Georgetown, Texas, or use the contact page. Related pages: Privacy Policy, California Privacy Notice, HIPAA Statement, AI Use Policy, Security.
Frequently asked questions
Do you guarantee rankings or new patients?
No. Google and the AI assistants control their results and nobody can promise a position. We report what changed, with the source data, and the Services Agreement says the same. Anyone who guarantees a ranking is guessing or gating.
Can I use a free report for my own planning?
Yes, that is what it is for. Share it with your team, your accountant or another vendor. What you cannot do is republish it, sell it, or present its estimates as audited facts. Every number is an estimate as of the date on the report.
Are these terms the contract for your services?
No. Paid services run under a separate written Services Agreement that covers scope, term, fees, ownership, access, confidentiality and the 90-day delivery exit. These terms cover the website and the free reports only. Ask for the agreement on the contact page.
Where would a dispute be heard?
In Texas, under Texas law, in the courts of Williamson County. Before that, either side writes to the other and we try to sort it out within 30 days. Most problems are a misunderstanding and an email fixes them.